It only takes you 1 minute to join us and it is totally free. Follow us on WeChat and fill in your information, then you will receive an e-card.
One mobile is for one member account only. We take the card with latest transaction as your main card, and put all your points and orders together under your main card account. You can update your personal information for your main card and receive an e-card on WeChat.
As a member, you will enjoy wide variety of benefits:
Please see member benefits matrix table for details.
It is free to join and the membership is permanently effective.
Different tiers may have different benefits. Fans shall be permanently effective.
Friends/BFF/Family is valid for 12 months from upgrading.
Points will expire at the end of the 2nd calendar year. For example, all the points collected in year 2015 will be expired on Dec 31st, 2016.
Special bonus points may have different validation which will be stated in advance.
You don’t have to keep your points. Spend them before they go expired.
Member tiers are calculated by the points from transactions within 12 months, not by point balance.
You will be upgraded on the 2nd day, and Friends/BFF/Family will valid for 12 months.
Now we have e-card available on WeChat. Just sign in on WeChat with your mobile, email or card number, then you will receive your e-card, and could check your account status anytime.
Follow us on WeChat, sign in with your mobile, email or card number, then you will receive your e-card, and could check your account status anytime.
Don’t worry. Your password can be reset through mobile or email. Just click “Forgot password” on friends.elementfresh.com
Sorry, no. All our member’s benefits cannot be enjoyed with any other promotions or discounts.